Effective Date: April 2026

At Jordan’s Junction, customer satisfaction is our priority.

Returns

You may return items within 7–14 days of receiving your order if:

  • The item is unused and in original condition
  • The item is in its original packaging

Non-Returnable Items

  • Used or damaged products (not due to our error)
  • Clearance or final sale items

Refunds

Once we receive and inspect your return:

  • Approved refunds will be processed within 5–10 business days
  • Refunds will be issued to the original payment method

Exchanges

We only replace items if they are defective or damaged.

Shipping Costs

  • Customers are responsible for return shipping costs
  • Shipping fees are non-refundable

How to Request a Return

To initiate a return, contact us at:
📧 jordan@jordansjunction.net

Include your order number and reason for return.